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Auden Auden Auden Our cookie policy

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Cookies

Legal background

The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 require that cookies can only be placed on a computer where the user has given their consent to such use. When you first access our website, you receive this message:

Cookies Notice

We use cookies.

By continuing to browse on this site, you are agreeing to the way in which we use cookies.

Please read our Cookies Policy before continuing.

There is then an OK button which must be pressed in order to gain access to Auden’s website.

Your continued use of our website after this information has been given will be taken as consent to our use of cookies.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then read by the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise the user's device.

Persistent cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at:

www.allaboutcookies.org and www.youronlinechoices.eu

Why do we use cookies?

We use cookies to provide an enhanced experience for our customers and to provide our service to you; this personally identifiable information is only used by us and is not shared with third parties. Cookies allow us to remember your preferences and personalise our site. Cookies also help us understand what customers like to look at on our site, for example, we use cookies to count the number of visits to particular pages or how many customers complete an application. This information does not allow us to identify any particular customer but helps us to understand our customers’ needs and improve our service to you. We also set cookies to manage the loan application and account management process which are critical to providing our service to you.

Cookies used on the Website

A classification of cookies has been developed by the International Chamber of Commerce UK. A list of all the cookies used on our website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.

These cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like My Account cannot be provided.

Performance cookies

These cookies collect anonymous information on the pages visited. By using our website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using our website, you agree that we can place these types of cookies on your device.

These cookies allow our website to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Using browser settings to manage cookies

The help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of our website's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to use any of our products and services that require you to sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

What cookies are set when someone visits www.auden.co.uk?

The list below shows all of the cookies that might be set by us when you visit our site and why we use them:

AspNet SessionId (session cookie)

Enables us to maintain the state of your current browsing session as you move across pages on our site, including during the application process.

AspNet ApplicationCookie

Tracks whether you have successfully provided your credentials so that we can provide secure information about your account as well as your personalised trust rating.

If you select the ‘Stay signed in’ option, this is set as a persistent cookie. Otherwise, it is set as a session cookie.

RequestVerificationToken (session cookie)

Protects your account against Cross-Site Request Forgery (CSRF) attacks.

CookiesOk (persistent cookie)

This cookie is set to record that you have agreed to our cookies policy.

Google Analytics (persistent cookies)

These persistent cookies (_ga and _gat) are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

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